Health and Safety Resources

We are committed to ensuring your health and safety and have set out strict requirements for all customers, guides and the businesses we work with on our tours.

Until August 31, 2020, we have enhanced our cancellation and refund terms, so you may cancel up to 2 hours before the tour start time if you are not feeling well, and receive a full refund or travel credit.These guidelines include:

• limiting our group sizes to reflect local government recommendations for gatherings, which in Portugal is 10 people max, including the guide.
• maintaining a 1.5-metre distance between all tour participants whenever practical, including the guide;
• ensuring all vendors we visit (restaurants, bars, cafes, etc.) are appropriately sanitized and have implemented protocols for physical distancing;
• re-training all guides in health and safety and incident management;
• requiring any guide showing symptoms to be removed from the tour schedule for a minimum of 14 days.
• Where using public transport is unavoidable, local guidelines regarding distancing and PPE will be followed, and hand sanitizer will be used before entry and after exit.
In addition to these mandatory requirements, we also have recommended guidelines for both our guides and you, to ensure everyone’s safety:

PPE (masks and face coverings)

For the safety of you and other guests, we strongly recommend you bring a mask with you to the tour. Your guide will inform you of the latest government recommendations, and whether a mask is required. Note that some vendors we visit may have their own mask requirements, even if not government-mandated. If you do not have a mask, onee will be provided to you by our guide.

Tour Itineraries

Our itineraries and routes may be modified to avoid crowds. We may need to re-route your itinerary at the last minute if there is unexpected crowding at one of the stops.

Customer Symptoms and Safe Behaviour

If you are showing flu-like symptoms, please be considerate of others and do not join the tour. You may cancel up to 2 hours before the tour start time if you are not feeling well, and receive a full refund.

 

We confirm your Paragliding Flight Reservation

Notre disponibilité pour opérer vos vols est absolue.

Ce que nous ne pouvons pas confirmer pour le moment, ce sont les conditions météorologiques le jour du vol.

Vous pouvez nous contacter par email: booking@paraglidinglisbon.com téléphone ou WhatsApp +351 917 251 262

Nous vous demandons donc de nous contacter un jour avant votre (vos) vol(s) afin que nous puissions vous informer de l’heure et du lieu du rendez-vous.

Si nous sommes contactés (la veille de votre (vos) vol(s), nous vous enverrons les informations horaires et un pin Google Maps du vol / point de rendez-vous.

Les emplacements de vol courants en fonction de la direction du vent sont :

Praia das Bicas – Praia da Fonte da Telha – Sesimbra

Wir bestätigen Ihre Gleitschirmflugreservierung

Unsere Verfügbarkeit für die Durchführung Ihrer Flüge ist absolut.

Was wir derzeit noch nicht bestätigen können, sind die Wetterbedingungen am Flugtag.

Sie können uns per E-Mail: booking@paraglidinglisbon.com , Telefon oder WhatsApp +351917251262 kontaktieren

Wir bitten Sie daher, uns einen Tag vor Ihrem/Ihren Flug(en) zu kontaktieren, damit wir Ihnen Zeit und Ort des Treffens mitteilen können.

Wenn wir kontaktiert werden (am Tag vor Ihrem/Ihren Flug(en) senden wir Ihnen die Zeitinformationen und eine Google Maps-Pin des Flug-/Treffpunkts zu.

Übliche Flugorte je nach Windrichtung sind:

Praia das Bicas – Praia da Fonte da Telha – Sesimbra

We confirm your Paragliding Flight Reservation

Our availability to carry out your flights is total.

What we cannot confirm at this time are the weather conditions on the day of the flight.

You can contact us through our e-mail: booking@paraglidinglisbon.com tel or WhatsApp +351917251262

We therefore ask that you contact us the day before your flight(s) so that we can inform you of the time and place of meeting.

When we are contacted (the day before your flight(s) we will send you the time information and a Google Maps pin of the Flight/Meeting location.

Usual Flight locations depending on Wind direction are:

Praia das Bicas – Praia da Fonte da Telha – Sesimbra 

Confirmamos a sua reserva de Voo em Parapente

A nossa disponibilidade para a realização do(s) seu(s) voos é total.

O que não podemos confirmar neste momento são as condições meteorológicas no dia de voo.

Pode contactar-nos através do nosso email: booking@paraglidinglisbon.com , tel ou WhatsApp +351917251262

Pedimos por isso que nos contactem no dia anterior á data do seu(s) voo(s) para que possamos informar a hora e local de encontro.

Quando formos contactados (no dia anterior ao vosso(s) voo(s) enviaremos a informação da hora e um pin do Google Maps do local de Voo/Encontro. 

Os locais Prováveis de Voo dependendo da direção do Vento são:

Praia das Bicas – Praia da Fonte da Telha – Sesimbra Vila ou Serra da Arrábida quando a reserva for feita exclusivamente para este local.